GatewayDMS is an Australian-owned dealer management system provider, based in Loganholme, Queensland, with more than 25 years serving the local dealership community. Its platform, Voyager, is deliberately broad — the same modular system runs car, motorcycle, truck, boat, caravan and agricultural equipment dealers, covering accounting and administration, parts sales and inventory, service and workshop management, and vehicle sales in one product. Unlike many newer DMS platforms, GatewayDMS keeps Voyager on-premise rather than cloud-hosted, a deliberate choice the company makes around data security and local control.
For dealers running Voyager, EvalExpert’s integration solves the same problem it solves everywhere else: getting a trade-in appraisal out of the yard and into the deal without someone re-typing it. The moment an EvalExpert evaluation is completed — vehicle condition, photos, the recommended offer — it pushes straight to the deal record in Voyager, so the showroom and finance teams are working from the same data the appraiser captured.
It’s a one-way push rather than a two-way sync, and that’s by design: one clear source of truth, instead of two systems that could drift or contradict each other. Because Voyager runs on-premise, that consistency is worth more than it might sound — every push lands the same way, whatever’s rolling through the yard on a given day.
The practical benefit is speed and accuracy at the point of sale: by the time a deal is opened in Voyager, the trade-in appraisal is already sitting there — condition, photos and price, exactly as captured. No re-typing the VIN, no chasing a customer for details already given to the appraiser, and no gap between what happened on the yard and what’s in the deal file. Because Voyager’s modular design covers such a wide range of dealer types beyond passenger cars, the integration is built to work the same way regardless of what’s rolling through the yard — a car, a truck, a boat or a caravan all push through to Voyager the same way.
Running GatewayDMS’s Voyager and want to see the integration? Book a demo or read more about EvalExpert’s API and integrations.
