Every channel. One appraisal pipeline.
Your customers start their car-buying journey everywhere — on your website, in the service lane, over WhatsApp, on the showroom floor. Digital Retail captures the trade-in at every touchpoint and lands it in EvalExpert, priced and tracked.
Service lane QR“What’s my car worth?” → appraisal lead
Meet customers wherever they are.
Most trade-ins never make it to the appraisal lane because the conversation started somewhere else. Digital Retail turns every customer touchpoint — digital or physical — into a structured, priceable appraisal.
EvalLinks
Send a unique link by SMS, WhatsApp or email. Customers submit vehicle details and photos from any phone or desktop — no app to download, no friction. Price confidently before the car ever arrives.
Service-lane & showroom
Unique, trackable QR codes for the service department, showroom and POS — plus links for mailouts. Every car in for a service is a car you could buy.
No-code trade-in widget
A trade-in widget matched to your site's wording and colours — CI compliant. Offer a call-back or an instant price-guide response, straight from your homepage.
Campaigns & mailouts
Drop trackable appraisal links into EDMs, social campaigns and direct mail. Turn conquest and retention marketing into a measurable used-car buying channel.
Showroom appraisals
Walk-ins get the same pipeline: a ~90-second guided appraisal in EvalExpert with VIN scan, Damage AI and a market-backed price you can defend on the spot.
Bespoke integrations
Already have a portal, app or lead platform? Push appraisals into the same pipeline via the EvalExpert API — one workflow, whatever the source.
One pipeline, full attribution
However the appraisal starts — a website widget, a QR scan, a link sent from the sales desk — it lands in the same EvalExpert workflow: VIN decoded, photos captured, condition assessed, priced against live market data and synced to your DMS.